what i've heard so far:

Thank you for applying for a position at the Philadelphia Museum of Art
using electronic mail. It is not necessary to send a hard copy of your
resume. We are currently reviewing resumes and will contact you for an
interview if your background and qualifications closely match the needs of
the department. All resumes will be considered for one year.

We appreciate your interest in the Museum.

Human Resources Department
Philadelphia Museum of Art

(i sent my letter to info@, visitor services, human resources, development, and the women's committee [whatever that is ... rich white ladies from chestnut hill, no doubt]. this is what i received from hr. do they even read their emails??)